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Frequently asked questions and quick troubleshooting guides.
Will the FIG work in cold weather?
What is the advantage of the FIG and Authentik Systems over facial recognition apps?
Where is the data stored? Is it encrypted?
Does Authentik integrate with Payroll Systems?
What is Buddy Punching?
What if I'm in an area where there is no cell signal?
How does the FIG and Authentik record the location?
Why Isn't My Finger Swipe Reading?
How to best manage multiple employees clocking in and out at once?
How Does the FIG Work?
Can you white label the FIG for my company?
Do my employees have to have a FIG to use the system?
Can I check my employee’s location when they clock-in?
Why do I need the FIG?
How do I check my employees time?
How do my employees clock in and out?
Does the FIG warn me when it needs to be charged?
Will the FIG work with dirty hands?
Can I download this app on any phone?
Does the FIG store my fingerprint?